Wireless Access @ The North Canton Public Library

How do I use the Wireless Network?

Follow these instructions:

Make sure that your PC or PDA is equipped with a wireless network card and a web browser that supports cookies
Turn on your wireless computer in the library and launch a browser window
As soon as you attempt to access a website, the login window will appear
Enter your library card number and your password
If you do not have a library card or a password, you can get one in just a few minutes at the library's Patron Services Desk
After you enter this information, you can access the Internet or your e-mail

Disclaimer:

North Canton Public Library staff cannot assist you in configuring your personal equipment for wireless access, nor can the library give you a guarantee that you will be able to make a wireless connection. The library assumes no responsibility for the safety of your equipment or for laptop configurations, security, or data files resulting from connection to the library's network.

Frequently Asked Questions:

Connecting:

To find the library public hotspot: (connect to wireless network: library public, or for meeting room access, connect to wireless network: meeting room public). Then click on your wireless icon in the taskbar.

Help with Common Problems:

Problem: The wireless connection appears to be connected, but the login page is not displaying in web browser.
Possible Solutions: Redirect your browser to http://192.168.1.40 for authentication. If your home page is set to a secure site, you may need to redirect your browser to a non-secure site (for example: http://www.ncantonlibrary.org ) in order to access the login page.
Problem: The "Error" screen message displays when you attempt to log in.
Possible Solution: Try re-entering your library card number and PIN. If this does not solve the problem, go to the Patron Services Desk to have a staff member verify your PIN.
Problem: Your connection is established, but not all internet utilities are available.
Possible Solutions: The library uses a firewall to secure its network. In doing so, some services and "ports" are blocked, which may prevent access to some services and sites.
Your personal firewall may be blocking your access to some utilities. Be sure to check the settings. If you turn off your personal firewall or make any changes, be sure to re-enable it before you leave.